Payment Policy
At Hammer & Lewis, we aim to provide a secure and convenient payment experience for all customers. This Payment Policy explains the payment methods we accept and how payments are processed on our store.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Maestro
All payments must be completed at checkout before orders are processed and shipped.
Secure Payment Processing
All payments made on our website are processed through secure and encrypted payment gateways to protect customer information. We do not store or have direct access to your full payment card details.
Our payment providers follow industry-standard security measures to ensure your transaction is safe.
Payment Authorization
When you place an order, your payment method will be authorized and charged at the time of checkout. Orders will only begin processing after the payment has been successfully completed.
If the payment is declined or cannot be verified, the order may be automatically canceled.
Currency
All transactions on our store are processed in United States Dollars (USD). Customers must complete their payment in USD at checkout. If your bank or payment provider uses a different currency, it may apply a currency conversion based on its exchange rate and possible fees.
Taxes
We do not collect additional VAT or extra taxes during checkout beyond the price displayed for the product and any applicable shipping conditions.
Customers are responsible for complying with any local tax regulations that may apply in their region.
Payment Verification
For security purposes, some orders may require additional payment verification. In such cases, our support team may contact customers to confirm order details before processing the shipment.
Order Confirmation
After a successful payment, customers will receive an order confirmation email containing the details of the purchase. This email confirms that the order has been received and is being prepared for processing.
Payment Issues
If you experience any payment issues during checkout, we recommend:
- Checking that your payment details are entered correctly
- Ensuring your card has sufficient funds or credit available
- Contacting your bank or payment provider if the transaction is declined
If the issue persists, please contact our support team for assistance.
Contact Us
If you have any questions regarding payments or billing, please contact us.
Store Name: Hammer & Lewis
Phone: +14082955808
Email: support@hammerlewis.com
Address:
19 S 1st St
San Jose, CA 95113
United States
Opening Hours:
Monday – Saturday: 10:45 AM – 7:30 PM
Sunday: Closed